508 Training Home | Table of Contents | Glossary

Section 508 Training

Complying with Section 508

Telecommunications Standards

Historically, telecommunications technologies were available to everyone, but those with hearing disabilities found some aspects challenging. With the advent of telephones with LCD screens and complex phone systems, people with hearing and/or visual disabilities are now unable to access certain features. Providing redundant features is often necessary to meet the needs of these users.

As you procure telecommunication systems and devices, consider asking the vendor or contractor questions such as these to determine if they can meet the Section 508 requirements:

• How would someone use the features of the phone and the phone system without being able to see the display?
• How would someone use the features of the phone and the phone system using a TTY device?
• Have you made a provision to provide an analog line, if necessary, for a TTY?
• Can someone with a hearing aid use this phone?
• Are timed responses used?
• Can the controls be operated with limited dexterity?

Previous | Table of Contents | Next